FRUSTRATED WITH TELKOM ADSL LINE !!!

Since 14 February 2018 after lightning struck the Telkom line and I had to replace my router I have been struggling with my Telkom ADSL line. it is supposed to be a 4 meg line but the maximum download speed since the lightning struck has been 3,46 MBPS. and this only lasted for about 24 hours. The ADSL line is almost permanently below 1 MBPS even goes down to 0.11MBPS. I have spent hours on the phone with Call Centre Agents that did their best to mitigate the situation by recreating and resetting the ports, only once (Tuesday 06th of March 2018) ALMOST A MONTH after the problem was logged with TELKOM did a technitian visit my house and determined that the problem is not on my side and that the lines needs to be checked. It was the same Technician that was able to get the download speed up to 3.46MBPS that only lasted about 24 hours. I am currently paying for various services that I am NOT ABLE TO USE due to TELKOM's incompetancy to resolve this issue. My wife is ALSO LOSING MONEY DUE to not being able to make use of the internet to do her after hours work. Our internet Service Provider MWEB also said that everything is correct on their side and that they can see there is a problem with the TELKOM line. It is VERY frustrating to listen to all of the excuses and then I HAVE TO CONSTANTLY PHONE TELKOM at my expence to follow up on when the issue will be resolved........ WORST SERVICE EVER RECIEVED FROM A SERVICE PROVIDER!!!! they just don't care about the frustrations of their clients and the fact that we are paying for various services that we can not make use off and also the loss of income due to this problem!!!! It is also frustrating to know that they are the only company that can provide an ADSL line in the area we reside in, I suppose this is the reason why they do not worry about providing such a BAD SERVICE !!!!