Frustrated with Telkom!

<p>I'm frustrated with Telkom. My phone line has been down for more than two months. I've complained and followed up on complaints - I now have three different reference numbers, up to the National Customer Complaints. I have now found out that the technicians are not repairing the line, because they cannot get access to the box. The box has a steel band around it that has been welded shut. Apparently the rumour is that Telkom will only get someone to open the box if it is really worth it - 20 or more complaints on that box. Call centre operators are lying because they are fed lies. So what do I do? I use the line mainly for internet. Data is too expensive and there is no fibre connection in Roodepoort yet.</p>