1 reviews | Active since Oct 2016
Frustrated Telkom Customer
<p>Someone from telkom upgrades call centre needs to call me back. A phone was purchased and delivered to me with no proof of purchase.</p> <p> </p> <p>After an hour on the phone today being transferred from one person to the next no one in sales or customer care could help me.</p> <p> </p> <p>Now i sit with the wrong proof of purchase that was sent to me and nothing for the phone i actually recieved after telkom rectified the mistake.</p> <p> </p> <p>Now i cannot send my phone for repairs without the proof of purchase.</p> <p> </p> <p>Once again bad service. Quick to sell their product but not helpful when the customer has a problem</p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Hi Jamie
Please note that your reference number is AI*** is escalated to Support team and they will get in touch with you.
Regards
Diketso
Telkom Social Media Team
Best regards,
Hi Jamie
Please note that your reference number is AI*** is escalated to Support team and they will get in touch with you.
Regards
Diketso
Telkom Social Media Team
Best regards,
