Frustrated Telkom Client

Telkom has become the most arrogant company in South Africa. Numerous phone calls and promises to get either a Manager or a Supervisor to call me has never materialised. There is no human at Senior Level. There is no relief for self employed people under COVID - none whatsoever. You can Tweet Telkom but you get the same automated reply and if you are lucky someone replies to your tweet saying the issue has been escalated. This has been going on since mid August 2020!!!!!