Frustrated Telkom client

Please do not ever open up any account with Telkom, no matter how good the deal is.

1. firstly they started billing me for a contract i never took out. Being trying to cancel that since July 2018. Each department says that you must go to the other department but no one can help. 2. Also being trying to cancel my wifi contract since August 2018. Same story, and the online system does not work. 3. Went instore, Mall of Africa on 18 September, and experienced poor service as well. Thought they helped me, but i am still being billed and nobody can give me a status.

There is no care for the customer. Systems and processes are far too complicated.

It may be easier to get out of prison.

Can anyone help?