SA
Shakera A
1 reviews | Active since May 2018
03 May 2018, 08:07
Frustrated customer...Telkom is not able to do the right thing
In December I stood in a long line at the Vaal Mall Telkom branch and eventually had an attendant email a cancellation of my telephone line rental to Telkom. Tel number (016) ********** ). Closer Option 2. I am still being billed since then each month and need to have this cancellation finalised a.s.a.p. I also sent an e-mail to Telkom to cancel the line on the 11 March 2018 when I realized I was still being billed. Telkom I refuse to pay any further money to you for your inability to run your business properly.
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Replies (6)SA
Shakera A's updateReviewer Update
05 Jun 2018, 09:32My Telkom query is AI ********** . I responded with the detailed requested on the 15 May 2018. Today is the 5 June 2018. I have not received a response as yet. Very sad state of the Telkom brand and service delivery.
SA
Shakera A's update05 Jun 2018, 09:32
Reviewer Update
My Telkom query is AI ********** . I responded with the detailed requested on the 15 May 2018. Today is the 5 June 2018. I have not received a response as yet. Very sad state of the Telkom brand and service delivery.
SA
Shakera A's updateReviewer Update
07 Jun 2018, 11:58This matter is still not resolved and Telkom does not seem interested to resolve this matter because it is still outstanding and not receiving urgent attention. Today (7 June 2018), I received another Telkom invoice for account ********** 28. I am still being billed for services that was cancelled. So frustrated with the non-response on this matter. Telkom, is this what your brand is about??????
Highly frustrated.
SA
Shakera A's update07 Jun 2018, 11:58
Reviewer Update
This matter is still not resolved and Telkom does not seem interested to resolve this matter because it is still outstanding and not receiving urgent attention. Today (7 June 2018), I received another Telkom invoice for account ********** 28. I am still being billed for services that was cancelled. So frustrated with the non-response on this matter. Telkom, is this what your brand is about??????
Highly frustrated.
SA
Shakera A's updateReviewer Update
11 Aug 2018, 13:51Yet again another invoice. This service was supposed to be cancelled in December 2017.
I cannot believe that Telkom cannot resolve this matter. This is the worst organization. I will never do business with Telkom again.
SA
Shakera A's update11 Aug 2018, 13:51
Reviewer Update
Yet again another invoice. This service was supposed to be cancelled in December 2017.
I cannot believe that Telkom cannot resolve this matter. This is the worst organization. I will never do business with Telkom again.
SA
Shakera A's updateReviewer Update
07 Sept 2018, 15:09Yet again another invoice. This service was supposed to be cancelled in December 2017. I cannot believe that Telkom cannot resolve this matter. This is the worst organization. I will never do business with Telkom again. It seems like Telkom keeps on invoicing for something I do not have.
SA
Shakera A's update07 Sept 2018, 15:09
Reviewer Update
Yet again another invoice. This service was supposed to be cancelled in December 2017. I cannot believe that Telkom cannot resolve this matter. This is the worst organization. I will never do business with Telkom again. It seems like Telkom keeps on invoicing for something I do not have.
SA
Shakera A's updateReviewer Update
07 Oct 2018, 13:18Yet another bill from Telkom again. The bill is getting higher and higher for something I no longer have. So sad. What poor service. What a joke.
SA
Shakera A's update07 Oct 2018, 13:18
Reviewer Update
Yet another bill from Telkom again. The bill is getting higher and higher for something I no longer have. So sad. What poor service. What a joke.
SA
Shakera A's updateReviewer Update
07 Oct 2018, 13:24Why can Telkom not resolve something so simple?
SA
Shakera A's update07 Oct 2018, 13:24
Reviewer Update
Why can Telkom not resolve something so simple?