Frustrated customer.

Telkom fails to update my surname on my monthly statements . I was asked to go in to a Telkom store to correct the spelling . In July I did so and the consultant that assisted me confirmed it was done . to my surprise on my August statement it still was not correct . I then leased with a lady on email promising this will be done and once again my details is still incorrect . Please confirm how difficult it is for a simple surname to be correct on your system. I am utterly disgusted that such a large and well named company as your self cannot assist with a simple query. Your service is absolutely pathetic.

I need this to be updated as in yesterday.