FRUSTRATED BUSINESS

<p>The ADSL line has been down twice in the last two months - the last time over 8 days, now I logged a call on the 22/11/2016 with reference ********** 96, I have called everyday to try and get it resolved. I get told the router is working from their side, strange I do not have my adsl up and running. I was told the matter will be escalated to echnical, today i call to be told my call was resolved 23/11/2016, strange that is the day i asked for it to be elevated to the Ops manager and I was assured I would get a call, todate, no call. Today I was told that a fault will be logged, is that not what I did no the 22/11/2016. How must a person successfully run a business with disgusting service and no response. Sis man Telkom wake up!</p>