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susan T

1 reviews | Active since Nov 2012

21 Apr 2017, 14:55

frustrated beyond belief

<p>telkom, cancelled adsl and land line, but retained telkomsa.net email.</p> <p>today april21at12.29 I received a confirmation sms welcoming me to Telkom Internet; no I did not request a new e mail, I asked that my original mailbox continue...</p> <p>phoned 10210, passed to 10 (ten) operators, none of whom understood my complaint.</p> <p>I am swearing mad ....</p> <p>Please ensure my original mailbox of the past years is reinstated.</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply23 Apr 2017, 15:53
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,