LT
Luvuyo T

1 reviews | Active since Nov 2015

23 Nov 2015, 11:34

Frustrated beyond belief

I ordered a cellphone on-line, it took me calling and harassing them for them to get it delivered, after it was delivered it took ages for them to port my number, after not having a number for ages, they still could not assist me to sort out the concern, the operator helping me and her manager had the worst attitudes telling me I have to live with it until they can figure out what they will do, it was the most frustrating time I have ever had, 23 days after the phone was supposed to be active it was still not working and they promise to call you and they never do, I will not only never recommend them to anyone but I will actively discourage anyone I know from using their services, they do not value customers. <br> <br> Worst service I ever had, stick with the other providers this one does not know what they are doing.

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Replies (1)
Telkom
Telkom's reply23 Nov 2015, 12:38
Official
Hello Enoch101,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM170484.

We apologise for any inconvenience caused.

Kind Regards,
Colleen
Telkom Social Media Team