1 reviews | Active since Dec 2015
Frustrated at the unsatisfied services
On the 22/11/2015 I went in the Telkom Chatsworth store and was assisted by Shaun who stated that they currently did not have stock of the P8 lite which is currently still being advertised. I filled in an application and was told by Shaun that I will probably receive my contract within a week or so and that he will contact me. To date no one has contacted me, I have being to the store on the 30/11/2015 and Shaun stated that he will contact me by the 4/12/2015 which he did not, I also went in the store on the very same day and spoke to someone else as Shaun was not there and the feed back I got was that STOCK DID NOT COME IN.<br> Please it is costing me more to keep running around to the store and not receiving the product which I want.<br> The most frustrating fact is that a friend of mine also signed up for a contract on the 22/11/2015 at the Telkom Direct store and has received her phone before the 1st of December. i currently have a contract with Cell C and i did not have to run around the way Telkom is making me do for a product that I AM GOING TO PAY FOR!!!!!
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176017
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176017
Regards
Narriman
Telkom Social Media Team
