SR
Sinazo R
1 reviews | Active since May 2016
03 Apr 2025, 10:57
Frustrated as hell
Good day,
May I please get assistance as I do not seem to get any assistance on your customer service number and I think this is rather frustrating as I never get through each time I have a query.
Someone either bought a sim card under my account or got a phone under ny account and I am trying to establish what has transpired here And it has been a challenge to get through to you.
Can I get urgent assistance as there is no way I am going to pay for a contract that has been taken *****ulently using my account and I would need to know how this happened as I am in Johannesburg and this person is in Cape Town.
Geez.
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Replies (1)SR
Sinazo R's updateReviewer Update
03 Apr 2025, 13:08Thank you to Nozuko Ntlati for assisting with my query. Your service this morning was outstanding and exceptional Nozuko, you were in the moment, reviewed my query and checked if all was in order, throughout the called you assured me you were still with me.
I hope Telkom knows they have an asset in you and you have really made my day.
Kudos to you Zuks.
I hope Telkom knows they have an asset in you and you have really made my day.
Kudos to you Zuks.
SR
Sinazo R's update03 Apr 2025, 13:08
Reviewer Update
Thank you to Nozuko Ntlati for assisting with my query. Your service this morning was outstanding and exceptional Nozuko, you were in the moment, reviewed my query and checked if all was in order, throughout the called you assured me you were still with me.
I hope Telkom knows they have an asset in you and you have really made my day.
Kudos to you Zuks.
I hope Telkom knows they have an asset in you and you have really made my day.
Kudos to you Zuks.