Frustrated and annoyed telkom customer

Good morning.

This follow up note below was initially sent to Telkom on 17th December 2021 regarding faulty telephone line ***

To date I have had zero response, and my phone has still not worked.

Ì then received their invoice this morning for January 2022 R290 rental.

Please note that I will not be paying the January charge for reasons stated above.

I see there is according to you an arrears amount of R300.

I cannot find a month that was skipped by me.Can you tell me which month you did not receive a payment?

If this is not acceptable to you, please arrange immediately to discontinue my telephone line.

On another note. 2 years ago while contractors were laying Fibre in our road, I was called by Telkm making me an offer for a new phone at reduced rates ect ect. Since then, I have called several times to follow up on the installation. All that was said to me was, that is a sales function and they will switch over to the new phones automatically. This has never happened. I after several frustrating calls in which I could not speak to anyone, I went to their office in the Garden Route Mall. I refused to stand in that long, covid infested que. Then went home and followed up with an e mail to their support desk, only to get another automated answer. I was instructed to use the link and log my complaint on the portal. I went in to do this. After battling for about 15 mins I received a message stating that this server was not working. I ASK YOU HOW THE HELL CAN YOU WORK WITH AN ORGANIZATION LIKE THIS!!

I can be contacted any time on *** for further discussion. I AM NOW REFUSING TO PAY MY ACCOUNT IN FUTURE.

I am also going to put a negative comment on Hello Peter.

Thanks