Frustrated about Telkom's incompetence/incorrect billing

<p>On the 10 May 2017 I received an sms from Telkom informing me that my account is in arrears by 702.73. I called Telkom and was put on hold for over an hour. Eventually I ran out of airtime so could not make any more calls. Today I receive an email with my billing and it say I am owing an amount of 1936.40 which is due by the 04 June 2017 and that the amount of R702.73 was not available on the 11 May 2017. Firstly I app**** for the Telkom deal for R599 in April and was approved but installation was only done on the 05 May 2017 as the *********** person working at the Telkom store in the Boardwalk Richards Bay did not change my cellphone number. For the entire month of April I had no Telkom line/ADSL install so why am I being billed. I only moved into my flat on the 01 April 2017 and had no Tellkom services installed until the 05 May 2017, so my question again why am a being billed. And then the service I app**** for is R599 so why again am I being billed R702.73? I need someone from Telkom to call me today regarding this matter and I need it to be resolved today!!! Alecia Chetty - ********** 237, incase they have still not changed my number on the system...</p>