SN
Sandile N

1 reviews | Active since Dec 2015

23 Dec 2015, 22:07

Frustrated

I had an account with telkom which was ********** due to a certain individual *******ly using my identity number under false pretence. On the 15th of Decemeber 2015, I received an sms from Telkom telling me that the contracts of that ********** account have been cancelled. However, I am always getting threatening smses from Nudebt saying telkom has handed over my account to them. As of today, I got an sms from Nudebt saying a trace locator has been added to my Credit Bureau profile due to a default with telkom. <br> <br> I called Nudebt and they told me they can't help me if telkom does not give them an order to withdraw from the matter. I want to know why am I still threatened by Nudebt even though telkom sent me an sms of clearence? Why are these guys putting a trace locator on my Credit Bureau since it's been discovered by telkom that I never had an account with them? <br> <br> Please get back to me as soon as possible<br> <br> Telkom mobile ref #: ***<br> Case #: ***<br> REF# : SB***

0
Replies (1)
Telkom
Telkom's reply24 Dec 2015, 03:10
Official
Hello ***k,

We apologise for the delay.

Please be assured that your query is being attended to and feedback will be provided at the soonest.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
***

Best regards,