FRUSTRATED

GOOD DAY<br> <br> ON THE 3RD OF JULY I TRANSFERED R50 TO MY *** NUMBER WHICH S ON MY SAMSUN TABLET. I TRIED TO PURCHASE BUNDLES USING THAT AIRTIME TO NO AVAIL. WHEN I TRIED TO CALL A NUMBER I WAS TOLD THAT I HAVE INSUFFICIENT AIRTIME.<br> <br> SINCE THE 3RD OF JULY UNTIL TODAY, I HAVE DONE BALANCE ENQUIRY AND I AM TOLD THAT I HAVE INSUFFICIENT AIRTIME. WHEN I CALL YOUR OFFICE, THEIR TOLD ME THAT 44 RANDS WAS REFLECTING ON YOUR SYSTEM. A FEW DAYS LATER, THAT AIRTIME HAD GONE DOWN.<br> <br> I CALLED YOUR OPERATOR AGAIN ON THE 3RD OF AUGUST AND WHILST SHE WAS ON THE LINE I DIALED A NUMBERAND SHE HEARD THE RECORDED MESSAGE THAT MY PHONE DOES NOT HAVE INSUFFICIENT AIRTIME AND YET, SHE COULD SEE FROM HER SIDE THAT I HAD 40 RANDS LEFT.<br> <br> INSTEAD OF HELPING ME, THE LADY KEPT SAYING I DO NOT UNDERSTAND WHY IT IS LIKE THAT!! OFCOURSE, THAT IS WHY I HAD CALLED HER. IN THE END THE PHONE CUT OFF AND SHE NEVER CALLED ME BACK AND I AM STILL STUCK WITH A SITUATION WHERE, YOU OWE ME MY AIRTIME WHICH FOR SOME REASON IS GOING DOWN AND YET WHEN I TRY TO DIAL OUT, I AM TOLD I HAVE INSUFFICIENT AIRTIME.<br> <br> PLEASE ASSIST