Frustrated! 4 Month Internet Issue!

<p>Please could someone senior at Telkom contact me, the call center and technicians cannot answer my question. At present I am paying for a service which Telkom CANNOT supply. The technician and call centre staff simply say that there is nothing they can do.</p> <p> </p> <p>The last technician who I spoke to at my home tells me that all repairs causing my unstable and slow internet connection have been resolved. He continued to say that the copper cable is old and he could this while at the exchange. He also says that it is the reason for my problem and that it needs to be changed. Unfortunately he cannot tell me when it will be changed and neither can anyone else. He simply says that there is nothing more that they can do until it is changed.</p> <p>I figured that LTE might be my only option, the expense was concerning but didn't matter after I found out that LTE isn't offered in my area.</p> <p> </p> <p>I feel as though I am fighting a losing battle with Telkom.</p> <p> </p>