gM
grace M
1 reviews | Active since Oct 2012
26 May 2015, 13:52
FRUSTRATED
WE APP**** FOR LTE LINE 3 WEEKS AGO, UP UNTIL TODAY WE ARE STILL WAITING FOR FEEDBACK. THE ONLY TIME WE RECEIVE A BIT OF FEEDBACK IS WHEN WE SEND SEVERAL MESSAGES TO THE SO CALLED SUPERVISOR LEBO AND THE RESPONSIBLE CONSULTANT EDWIN.<br> <br> I HAVE HAD A CONTRACT WITH TELKOM FOR OVER 5 YEARS AND NEVER HAVE WE RECEIVED SUCH APPALLING SERVICE. <br> <br> I GUESS ITS TIME TO MOVE TO OTHER NETWORK PROVIDERS
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Replies (1)
Telkom's replyOfficial
26 May 2015, 17:29Hello gkmag,
We regret to hear this.
Be assured, your query has been escalated to our Sales Team for further assistance and feedback will follow.
Ref SM113490.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
We regret to hear this.
Be assured, your query has been escalated to our Sales Team for further assistance and feedback will follow.
Ref SM113490.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,
Telkom's reply26 May 2015, 17:29
Official
Hello gkmag,
We regret to hear this.
Be assured, your query has been escalated to our Sales Team for further assistance and feedback will follow.
Ref SM113490.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
We regret to hear this.
Be assured, your query has been escalated to our Sales Team for further assistance and feedback will follow.
Ref SM113490.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,