FRUSTRATED

I have been waiting more than a month, almost 2 months, for telkom to deliver my fibre router. This is delaying the entire process for me to get my fibre up and running. I have called and asked questions on Facebook messenger, but i am not getting any answers on either platform. This is very frustrating. Their customer care is making me wonder why I ever got a contract with them in the first place and it makes me not want to recommend them to anyone else. I have a laptop, cellphone and adsl (needing to be fibre) contract with them, and at this point I feel like cancelling everything once it has reached the required months and moving on to a different service provided.