mR
michele R
1 reviews | Active since Mar 2017
12 Dec 2017, 08:37
FRUSTRATED
I have not had a landline since 21 November. Today is the 12 December - that is 21 days! How can NO ONE at Telkom fix the problem. I have had to pay my account because "Telkom can only give you a credit" once the problem has been fixed!!!! Is Telkom going to reimburse me my cell phone account as I have had to use that to make calls!
This kind of service is so typical of things today. I suppose I am asking far too much for anything to be done............................
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
26 Dec 2017, 01:36Good day momrubin,
I was unable to follow up on this query, as the affected number was not provided.
Please respond privately with the affected number, and we will look into this.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply26 Dec 2017, 01:36
Official
Good day momrubin,
I was unable to follow up on this query, as the affected number was not provided.
Please respond privately with the affected number, and we will look into this.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's replyOfficial
27 Dec 2017, 09:08Good Morning
Please advise what the affected number is, our team would really like to assist.
Regards
Jawaad
HelloPeter Team
Best regards,
Telkom's reply27 Dec 2017, 09:08
Official
Good Morning
Please advise what the affected number is, our team would really like to assist.
Regards
Jawaad
HelloPeter Team
Best regards,
mR
michele R's updateReviewer Update
27 Dec 2017, 15:34It has been fixed
mR
michele R's update27 Dec 2017, 15:34
Reviewer Update
It has been fixed
Telkom's replyOfficial
02 Jan 2018, 06:59Good Morning,
Glad that it has been resolved.
Thank you
Yazied
Telkom Social Media
Best regards,
Telkom's reply02 Jan 2018, 06:59
Official
Good Morning,
Glad that it has been resolved.
Thank you
Yazied
Telkom Social Media
Best regards,