frustrated

<p>so i upgraded my contract last month aroung the 15th at the telkom store in fourways. i asked them how much it would be for me to add insurance and i was told R151. i received my statement this morning 4/05/2017 and ive been billed R490.20. secondly my statement is showing an overdue amount when the payment has gone through. thirdly i have been trying to call them and no luck whatsoever, i have been holding on for more than 20min.</p> <p> </p> <p>this is totally unacceptable this is not the first time that errors have been made on my invoice/statement. i cant keep calling requesting for ammendments to be made on my account honestly.</p>