Frustrated

<p>Here <span style="background-color: #f3a8a3;">are</span> 2 reasons and I am still struggling to get my line canceled. What else am I supposed to do ?</p> <p> </p> <p>1. The service of Telkom is shocking I tell you, no replies, nothing. I am so Fed up with Telkom and I am so glad I am canceling. Won't be usingTelkom ever again!! We filled out an application form at Telkom Stellenbosch in Eikestad mall. No one submitted our form and they didn't make a copy of my husband's ID. I had to call Telkom and apply telephonically 2 weeks later.</p> <p>2. We moved and I had to complete a cancellation form for this and send this through in November to be cancelled end of January, Send an email 30th of November 2016 and I just would like to know If all is in Order as I am not paying again for February month due to Telkom being negligent on email replies (Guess what?? Got an SMS we are due for payment 2nd of March for R344.04, yet we have a weekend and evening call line of R206, I'm confused). My last installment should have been for 31 January 2017. Every time I phone, the consultant tells me to forward my email of cancellation to them and they will forward it to the supervisor, this I did with 4 different consultants and got no feedback or reply also send 2 complaints emails on your website, I have called more than 7 times, send 7 emails. I am so frustrated with the service and tired of repeating myself over and over again.</p> <p>We are very unhappy with Telkom and the service we have received thus far.</p>