1 reviews | Active since Nov 2016

29 Nov 2016, 15:10

Frustrated

<p>Hello Peter. </p> <p>I am so frustrated with Telkom. They claim to service their clients in 24 hrs but thats all words. The last job they did for me took them 2 weeks to respond to. I now have a new fault and its been 4 days from when I logged the fault. This month alone I have had functioning line for only two days but I have to pay the full bill as if its been working through the whole month. I am seriously considering satellite Internet connection from the coming year im sure they will appreciate me as a client. </p>

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Replies (1)
Telkom
Telkom's reply29 Nov 2016, 18:46
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,