SP
Samuel P
1 reviews | Active since May 2014
17 Apr 2015, 10:46
FRUSTRATED
I've being holding up an hour trying to sort out my directors data connection at his home, being bounced around from one department to the other. I was refereed to your mixed group(or something of the sort) department and the call center's options are USELESS.<br> <br> This is by far the worst service I have ever received anywhere and the turn around time is even worse
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Telkom's replyOfficial
17 Apr 2015, 11:57Hello SammySA,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104558 .
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104558 .
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Best regards,
Telkom's reply17 Apr 2015, 11:57
Official
Hello SammySA,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104558 .
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104558 .
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Best regards,