FRUSTRATED

I am the office manager for a company and I need to receive 3 accounts from Telkom for our BUSINESS ACCOUNT. I cancelled 26 lines at Telkom and need the final statements to enable us to make the last payment due to them. The lady who eventually answered the telephone after 24 minutes did not want to send me the accounts, because I am not the account holder just the office manager who is in charge of the bills and payment of TELKOM'S ACCOUNT! When I asked to talk to her supervisor she shouted something in her own language, which I did not understand and then just left the phone on her desk. Never calling a supervisor, never answering the telephone again, nothing. After a further 10 minutes a gave up. I am stunned at the absolute lack of integrity and client service at Telkom. It is no wonder their name is number at number 1 on the complaints list. I am shocked and horrified at the way they treat customers.