zK
zain K

1 reviews | Active since Jan 2016

16 Jan 2016, 19:53

frusrtrating- redundant- i dunno when we will have

I visited the telkom mobile store at City View.I was told by the sales consultant - Sorry No P8 avail .<br> I enquired as to when He would have stock- He used the national excuse - I dunno.<br> We waiting - He also explained that he works closley with the store at Westwood- and they too dnt have.<br> I asked If any store in the country would have the product that your company advertises on national television. He smiled then laughed. and then it came again- I dunno.I<br> With the advances of telecommunications and you being the National Fixed line operator- surely your staff have enough airtime to find out when the stock will be avail.<br> I then visited The Atrium- there the consultant says to me we have the stock- just not here now- When i asked when can i have it- I was told you'll be no 25 on the waiting list- I phoned 4 stores in Dbn no an- surly somebody at telkom knows how a phone works- but No Answere<br> Does the marketing - Telkom not realise the implications of false advertising- Hello -the Advertising Ombudsmun- needs to visit you Let alone the inconvenience of every person that initially wanted your service.<br> Stop misleading customers and stop paying peanuts as you will employ m*****s

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Replies (1)
Telkom
Telkom's reply16 Jan 2016, 22:35
Official
Hello zainkara001,

Thank you for making contact with us.

Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.


We apologise for any inconvenience caused.

Kind regards,
Wesley
Telkom Social Media Team