PR
Pragasen R

1 reviews | Active since Apr 2016

15 Apr 2016, 12:50

FRUAD ACCOUNT

Hi<br> <br> I have been a victim of id ***** whereby an account had been opened with Telkom falsely on my name , I have contacted Telkom September 02, 2015 last year and provided them with ALL the information required that is:<br> <br> certified copy of ID<br> Affidavit<br> Proof of Address<br> <br> To date this query is not resolved and is now gone to a point whereby I have a bad credit rating, I have app**** for a new job but am getting turned down due to the bad rating.<br> <br> Telkom service is absolutely pathetic , they are countless of people which share the same sentiments. <br> <br> Completely *********** .<br> <br> I am currently holding telephonically to speak to a senior person for over half an hour . The agent tells me that the matter is being looked into . Just now it will be a YEAR.<br> <br> <br> <br> <br>

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Replies (1)
Telkom
Telkom's reply15 Apr 2016, 14:49
Official
Hello Wes462,

This response serves as confirmation that your query has been received.
Your reference number : SM224032
A consultant from our billing team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

Best regards,