AS
Alicia S

1 reviews | Active since Jun 2018

15 Jun 2018, 09:33

Fruad!

We immigrated recently and due to many warnings about cancelling Telkom, I went in to Woodlands Telkom and cancelled my account in February 2018 already.

Now im sitting in a different country and still being charged every month for a telkom line thats inactive.

This seems like fruad? Cant get hold of telkom. Email adress of service cancelations all of sudden doesn’t exist. Whenever I chat to agent they never respond to emails but promise to “escalate” the matter. Worst service provider.

I do expect them to cancel the contract asap aswell as well as refund all the debited amounts due to labour law im paying for a service not provided and needed!!!!

0
Replies (1)
Telkom
Telkom's reply26 Jun 2018, 14:13
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,