1 reviews | Active since Jul 2016
from upgrade to nothing
<p>On the 29 of June 2016 we app**** for a upgrade on our wi-fi from 2mbs to 4mbs since then we have not had a phone line and also no wi-fi. We phone Telkom on a daily Basis and are being told the Tech is busy with the Problem. This morning we phoned Telkom yet again and was tol the Tech said he was at our property on the 2nd July 2016 and he could not get access to the property we told the Call centre that we were at home and no body was at out place. This is the 3de time since we got the line en Feb 2016 that we have not had a line or wi-fi. This is pathetic service from Telkom</p> <p> </p>
I was phoned this Morning by Keagan from Social Media Team. He had promised this problem would be resolved today.. But yet no results, I again Phoned the call centre to find out that the same Technician who claimed to have been at my house on Saterday was assigned yet again Technician is B Moleleka.. This is becoming a mayor Problem, the Lady from the call Centre tried phoning B Moleleka he did not answer his phone and on second attempt his phone was switched of..! I dont even have a rating for Telkom anymore as this is poor poor service!!!!
I was phoned this Morning by Keagan from Social Media Team. He had promised this problem would be resolved today.. But yet no results, I again Phoned the call centre to find out that the same Technician who claimed to have been at my house on Saterday was assigned yet again Technician is B Moleleka.. This is becoming a mayor Problem, the Lady from the call Centre tried phoning B Moleleka he did not answer his phone and on second attempt his phone was switched of..! I dont even have a rating for Telkom anymore as this is poor poor service!!!!