From terrible to horrifying.

<p>It has been more than a month now that my Telkom been giving me issues. I rely on my internet on the daily basis, especially with my online classes thay i've been missing thanks to them. Getting someone over at Telkom to actually help out is close to a miracle. It outrageous knowing that you pay for the service. At first my internet line was intermitent, i have called the service several time (10210) only to hear the same stories about how they would escalate the matter to their higher up. I may have called more than 20 time in the period of a week. Nothing was resolved. My internet was getting worse and worse and i started buying my own data, loosing money on a service i was already paying for. Another issue (when they finally decided to take my matter into hand) were the technicians. WHY would they show up at my place during the week without giving me a call first. I am working at that time trying to pay fot a service i'm not even receiving. 3 times they came, called through my intercom, 3 times i told them that they should call before showing up unatended because I am working. I have finally arrange for a technicican to come over the weekend, with the hopes that my matter would be resolve. AND then nothing, the lady technician went back without knowing what the issue was. Had to wait another week, and after several calls, at night and during the day to have another technician showing without my knowledge. I almost lost my temper because I didnt know when they would show up again. At this stage I didnt even have a line anymore, my telephone line and ADSL were completely out, i coulndt call them (So i bought airtime to do so).Nonetheless after fighting for another week I managed to fix my internet and my line. Now i needed to log another fault because it seems like i've been paying for a 4MEG line all this time but i've been running on a 3 MEG, and ever since i have logged the fault nobody got back to me. I dont know which door to knock at anymore but Telkom if you are reading this, you are the worst possible company anyone could ever deal with and it was a very painful experience to go through. </p>