FROM TEL**** TO HELKOM

FROM TEL**** TO HELKOM From Tel**** to Helkom,

Seldom have I had to deal with a bunch of nitwits like yourselves. The most *********** bunch of people that walk the face of the earth. My account gets suspended and the audacity to tell me that my account is in arrears – and in the second breath, your account has never been in arrears. Can I speak to a manager? No sorry my manager is on another call. Then I get told by Verah Khumalo that she cannot view the account unless I have called. Which is what I did. Then I tried yet again to speak to her and I was told that she is unavailable – as in the first, second and third call.

Pathetic does not even begin to describe the useless *****s which work at Telkom.

The account is suspended due to a technical error. It will take 2- 24 hours to fix. That was last week Friday – oh yes your 24 hours doesn’t correlate with the 24 hours the rest of the world works with. The line is still suspended even though we can see that payment has been received. Was the account ever in arrears? NO!!!

As for the statement of your CEO - After spending five years stabilising the business, a healthier Telkom is ready to shift into growth mode, CEO Sipho Maseko said on Thursday. – *******.

Cancel this account and come and collect your router.