LA
Linton A

1 reviews | Active since Aug 2013

09 May 2017, 12:13

From Pillar to Post.......

<p>Still no Service recieved from Telkom, keep being transfered between sales and Technical, sales says there is a cabling issue since the 3rd May up until now, Technical says the issue is resolved :-( .</p> <p>Everytime there is an installation booked, no one contacts me and I sit and wait like I have nothing better to do.</p> <p> </p> <p>Can someone give me an answer to this issue , i mean there must be some kind of ETA on this!!!!!!!!!!!!!!!</p> <p> </p> <p>or are cabling guys just pulling wire all day?</p>

0
Replies (3)
Telkom
Telkom's reply09 May 2017, 15:08
Official

Good day Linton,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

LA
Linton A's update15 May 2017, 12:41
Reviewer Update

Hi Telkom,

This is now 1 day short of a week and still no response or contact from anyone at telkom, atleast if someone can give me an ETA then we can take it from there....................................................................

LA
Linton A's update17 May 2017, 13:20
Reviewer Update

So exactly what am i supposed to do with the ref? AI ********** ? nobody is able to check this ref on their system and each time i call no 1 can really give me feedback besides that its with cabling and cabling is now pulling each others wire cos i see the openserve guys at the exchange everyday .............