From HERO to ZERO in 20 days

<p>On the 5th of November I went to the Centurion Branch to do a sim swop afer my daughters phone was ****** 3 day prior (put a temporary block on the sim card), I am still waiting for this to happen. Each time I phone I get another excuse and when I want to talk to a supervisor, they are always in meetings (Have never come across a company having so many meetings with it management teams, so who runs the business - nobody or my problem would have been sorted out by now)</p> <p>On monday the 21st I was told the sim card would be active today - SURPRISE - it is not. When I called and asked to speak to a supervisor they were once again in a meeting.</p> <p>At what stage does somebody say " 20 day, surely this is not our service levels, who can I ask to sort this problem out?" - oh yes, nobody, because they are all in meetings.</p> <p> </p> <p>My ref nr is: ********** 5 - if somebody would like to help me, I would appreciate it. </p> <p> </p> <p>Prior to November, nobody could tell me that Telkom was bad - now, well.........</p>