From Hero to Zero.

Being heavily reliant on my ADSL service, I have had a terrific experience from Telkom wrt ADSL line faults. I am not sure what happened toTelkom lately! Having to deal with erratic lag spikes and sporadic dc's for the past week, I finally call 10210 on 20 Feb ...... 2Hrs later I finally get to report my problem. Unfortunately, the claim is made that my ADSL line is working and I need to take it up with my ISP. Running tests on 3 different ISP accounts (Afrihost, OpenWeb and Telkom and even trying a different modem/router, the faults is persitent ..... one of my ISP's commented on the high noise level on my line (possibly relates to the high level of packet loss I experience when running a few traceroutes). Sat 21 Feb after holding the line for over an hr to 10210, I again report my problem ... in the end I insist on a fault ref and agree to paying the \call out fee"Patiently waiting for the Tech to arrive at my premises"