From complete fibre optic dispair to looking forward to getting connected

After a site visit by management and one further soul destroying unsuccessful installation attempt by an installation team, a most competent installation team finally arrived today after weeks of undiluted trauma, inconvenience, and stress. Surprisingly, I at last came home tonight to an acceptable installation except for the damaged wall where they had to remove an improperly installed conduit. However, they did rehabilitate the wall to a state of readiness to be painted. They offered to return to paint the wall but it would be less inconvenient for me to repaint the wall myself. Unfortunately, I came home in the dark and could not inspect the proper securing of the cables between my unit and the one next door but I trust in good faith that the cables were neatly rooted out of sight. I wish to thank Patrick, Jan, and Louw for intervening in which became a totally unbearable installation experience spanning quite a number of weeks and strained relationships with neighbours. You can check my previous service ratings to Telkom over the years as a reasonably satisfied customer; I always give credit where credit is due. Finally, I am happy with the standard of the installation and for the first time in weeks I am really look forward to the fibre optic experience. Also, thank you to Moenieb, Asanda, Rafeeqah, and all the other many support staff at 10210.