From bad too worse

i have been trying now for more than a month to get hold of someone at telkom to contact me to finalize my lte package. i even went to the shop here in bloem to take out a contract through the store i gave them all my paperwork last week saturday and when i went back today for feedback they lost my papers and never send then to the application department. can some one please contact me to get this matter resolved its costing me alot of time and money and cannot get off during the week to get this resolved at the shop. there wasnt even a manager at the shop that could have helped me and the people there dont know what their doing there. <br> <br> <br> bid no.#***<br>