1 reviews | Active since Jul 2015
From BAD to WORSE
This is my second report about TELKOM giving super bad service and you cant phone for help from them ( They just dont care),my previos complaint had me stuck with no service for close to a month and a bill of over R5000.00 last week they cut my line of again (only 2 weeks after it was online again) after i payed what they said was the amount settled by them and their neglagance after an dispute they said i payed R64 short but no one contacted me or my wife to say that was short they just suspended our line,after paying R 65.00 it took them 3 days to activate the line and from that day my line is not stable i ceep on losing conection and my service provider ( Mweb ) says evrything is right on their side i even went and purchased a new router to see if it wasnt on my side....still no inprovemant and this week we received a new invoice that again is billed wrong for the ammount of R 859.84 where it is supposed to be R488.00 and i can bet you by Theusday my line will be put off again.<br> Seriosly TELKOM how am i supposed to give good feedback on poor service if this is how you ceep treating us !!!<br> Arno Stemmet<br> <br> With this i would like to say thank you to Hello Peter for GREAT SERVICE !!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM140405.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM140405.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
