DV
Denzel V

1 reviews | Active since Oct 2016

01 Nov 2016, 18:23

From bad to worse

<p>Last month I had a issue with Telkom and a incorrect bill. they stayed that I owed close to r2000 for usage on a capped contract. After liaising with the store manager Aleta Clarke, I was assured that my issue was sorted out and I would not be over debited again. To my surprise this morning I was over debited I went to store, and it came to my attention that Aleta was indisposed at the current moment and would not be able to assist me at the current moment so I sought out the help of acting manager Nomsa Pierie whose incompetence is the stuff that true legends are made of needless to say I was not helped with my issue. I just want to be done with telkom I want no more association with this company. I don't even want to watch SA Idols cause it is sponsored by Telkom. Please will a trained s****ed Telkom consultant contact me to aid with my grievance. I really just want to be done with your organization. </p>

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Replies (1)
Telkom
Telkom's reply02 Nov 2016, 10:17
Official


Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.

Your reference number is AI***.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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