From a highly undervalued customer...

I have been with Telkom since March 2014 as my cell phone contract provider. I have had no problems until a few months ago, cant remember which.I was between jobs and money was tight so they subsequently suspended my services that month. As soon as I got some money, I went and deposited the money into their account as advised, as you can imagine. Being out of contact in this world we live in is just not an option. I am constantly online trying to progress my life as I am also studying part time so internet at home is essential. Since my services we continued, I was unable to use my Telkom data, which is a bit hard considering I get 5 gig Telkom data every month. I called into the call centre on the 18th of June and spoke to a rather disinterested lady(among other) named Mandisa who went ahead and placed me on hold for what could not have been less than 45 minutes only to tell me my problem was given a case ( ***7). I am still waiting for my issue to be resolved and I keep having to follow up myself. Since then, I have been promised countless calls and even had someone drop the phone on me. This experience has left me feeling so cheated as a consumer, Dont open a contract there!