NB
Natasha B

1 reviews | Active since Nov 2015

24 Mar 2016, 10:45

Friendly & Professional Service

I have a contract which has run out of airtime and was not able to top-up. Went to the Northgate store (which was quite busy at the time and had a queue). While standing in the queue I was greeted friendly and taken note of. Once they assisted me, they have explained everything in an easy and clear manner and ensured that I was happy and understood. They greeted me very friendly and thankfully once I was done.<br> <br> Now this is an experience that makes one want to go back in future when ever there would be any inquiries again. Well done and keep it up. (I am sorry though that I can't recall the lady's name).

0
Replies (1)
Telkom
Telkom's reply24 Mar 2016, 14:25
Official
Hello Ntash02,

Thank you for taking the time to provide feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Kind regards
Keagan
Telkom Social Media Team

Best regards,