Friend's phone still not fixed... after months.

Good day, I complained about my friend's phone line not being fixed and it still isn't working - I reported it on here in November! She lives in Hillbrow and is an elderly woman. Please can something be done? Her phone number is ***. You can also contact her friend Ros on *** with any updates. <br> <br> Thank you and I hope to hear feedback. <br> <br> Kindest regards <br>