FREQUENT PATHETIC SERVICE!!SHAMELESS LIES!!

Ok.My experience withTelkom is often pathetic,but on this occasion they have stooped to a new level of pathetic behaviour.I have had no Wi-Fi connectivity and no land-line access since Tuesday (23 January 2018).I couldn't call Telkom because of the aforesaid land-line issue.I reported the matter to Telkom via the Twitter platform,and was advised that a technician would attend to the matter.Behold...no technician.My wife called Telkom on Friday (26 January 2018),and the consultant (who was later revealed to be a ****) gave my wife assurances that a technician would arrive at my home today (27 January 2018).It is now 19h34pm on 27 January 2018,and what do you know...no ****** technician.A bold-faced lie by Telkom!We have been too forgiving with Telkom for its frequent sub-standard service.I am afraid that I will have to reverse debit-order payment for this month,and then re-calculate usage.I will then pay over this amount to Telkom.Disgraceful service.