LJ
Lusanda J

1 reviews | Active since Jul 2015

10 Jul 2018, 13:13

FreeMeNot

Telkom is ********* with the FreeMe boost offer. Previously when the normal data is finished, i could still use my social media data. Lately, once the once off data is finished I can’t make use of the social media data. Telkom is ripping us off by ensuring we purchase freeme boost that actually does benefit u but them as you’ll have to load data to use it. Agent told me its a system issue could only assist with a case number! Changing networks

0
Replies (1)
Telkom
Telkom's reply17 Jul 2018, 14:37
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,