Freeme Family Plan unusable

<p>I have recently opted to migrate my family to a freeme family contract. We have 4 sim cards on the new plan but I have been unable to allocated any data or voice allowances to any of the sim cards. I have called the call centre multiple times and have visited my local Telkom store for assistance but I am still unable to allocate any data or voice minutes to any of the sim cards using the app, web site or USSD. My son’s phone is now unusable and nobody at Telkom is able to resolve this issue.</p> <p>I am going to cancel the contract, as it is unusable and the lack of service unacceptable.</p> <p> </p>