1 reviews | Active since Jul 2011
Freeme Bundle Overcharges
<p>Case No. ********** 6 logged on 06.08.2016. Relating to overcharges on call rates. Case unresolved despite being pretty easy and straight forward. Never received any feedback at all from Telkom. When called to find out about progress, was told that the person handling my case, Mr Ndlovu, was on holiday so I have to wait.</p> <p>keep up the pathetic service Telkom.</p>
Hi MoDesai,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Mobile Billing department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
Hi MoDesai,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Mobile Billing department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
Hello Rafeeqah.
Please note, the mattter is still un-resolved. No one has given me any feedback yet. And I am still billed R1.90 per minute for all calls instead of R0.75 per minute.
I used my phone for business and this really frustrating.
Would appreciate urgency in the matter.
Regards
Mohamed
Hello Rafeeqah.
Please note, the mattter is still un-resolved. No one has given me any feedback yet. And I am still billed R1.90 per minute for all calls instead of R0.75 per minute.
I used my phone for business and this really frustrating.
Would appreciate urgency in the matter.
Regards
Mohamed