Free Me, Schmee Me!!!!

<p>Telkom Mobile has to be the worst ever. I usually buy 1 gig Free Me package in addition to what i get on my contract monthly. Christmas morning i still had 166 sms's and about R24 airtime and enough to last me till 1 January. But as soon as i wanted to call me Mom, i had "insufficient airtime". Wanted to send sms, didn't go through. Chatted to one on their agents on their website and after numerous call backs someone FINALLY understood my enquiry. This after i was put on hold for 15 minutes and teh call was subsequently dropped as well. I had to increase my limit and after TWO CALLS my R50 was up!!! This after 2 short calls and it being a public holiday.</p> <p> </p> <p>Ok, call logged and I go spend Christmas with my family. Telkom tried to call me back on 27 December but i was with my family and my phone was in my bag somewhere. I chatted with an agent ahgain the next day and guess what, my enquiry was CLOSED even though my problem not resolved!!!! The agent said they would call back, NEVER happened. Went to the Parow Centre branch and gave them an earful. They opened up another enquiry and told me this could only be solved in the New Year. It's the 4th today, still no call back! Chatted to an agent AGAIN now and he said back office STILL investigating. When i told him i'm done with this network and can't wait for my contract to end, suddenly the site slow. I also asked him when my contract end, no answer.</p> <p> </p> <p>Telkom, quick to take but NOT QUICK TO PAY BACK or even keep me in the loop. WORST NETWORK EVER!!! Not to talk about the frequent signal problems i encouter in eg big malls like Canal Walk. PATHETIC WITH A CAPITAL P!!!</p>