NC
Neville C

1 reviews | Active since Oct 2017

26 Oct 2017, 18:20

Free me ****???

Hi, i bought a telkom 5gig free me bundle. I had hoped this would help me save on my data for the month as i like music and series. So after i loaded the bundle i decided to test it with the recommended apps. I used Simfy Africa to stream some music. Before i did that i checked my data and data usage on phone and via *188#. So after two minutes of use i see my data is been used and not that free data they so well advertised. So i called up the call centre and was told prove it. Me prove that you **** and *****ing my data? I asked how can i do that and i got no answer from the operator. He then asks me to hang up. I told him i want to rate the service. Im curreny still experiencing this problem and feel cheated out of 300 rands. This needs to be fixed.

0
Replies (1)
Telkom
Telkom's reply31 Oct 2017, 11:51
Official

Hello Nevvy,

This response serves as confirmation that your query has been received, please be advised that to have Free Music streaming you need to be on FreeMe2GB contract prepaid customer do not qualify as yet.

Kind regards

Ntombi

Telkom Social Media Team

Best regards,