Free Me from communicating?

<p>My contract with MTN has expired recently, after about 15 years with them as my service provider I decided to move over to Telkom, seeing that they have these great deals going now that is going to safe us all now from the evils of cell phone networks. On 31-Jul-16 Dudu Kabini assisted me to apply for the Free Me 2G package and a 2G contract with a Samsung Note 5, only thing was there was no stock of this phone. Dudu said she would call me on 01-Aug-16 to confirm if she could source a phone. I asked MTN to migrate my contract. After hearing nothing from Dudu for 2 days I called the Call Centre. Nightmare. I discovered that you cannot call a Telkom branch as they take the phone off the hook. I went back to the branch only to discover nothing has been done. I went to the Menlyn branch where Angela assisted me on 03-Aug-16, again I was told there was no stock of the phone, but she would call me on 04-Aug-16. On 04-Aug-16 I wrote an email to her to follow-up and I am still waiting for a response. Went back to the Menlyn branch today where Karabo informed me that the Note 5 has been discontinued. I am so disappointed with Telkom. How do you advertise a discontinued product in your current brochure? Why should it take me 2 weeks to open a mobile contract and why does your personnel not keep their promises?</p> <p>Werner Homann ********** 888</p>