1 reviews | Active since Aug 2011
Free Fibre Trial ****
<p>Telkom recently convinced me to do the a free fibre trial. They promised that after the two month trial my account would reset to its previous state if I decide not to take up the fibre option. </p> <p> </p> <p>I've never had a issue with Telkom. I always received only the best service. Unitl now. As I am moving, I wanted to cancel my Telkom line, only to be informed that I'm on a fibre contract bt the operator. I did not believe her, as I have never agreed to any contract. Today i got my first bill after the so called trial expired. And saw the I was charged R800 instead of my usual R400. The bill stated that I was in month 3 of a 24 month contract.</p> <p> </p> <p>So, this is just a warning to everyone else not to fall for the so called "free" fibre trial. Of co**** I will not pay the a cent until they can provide me with a signed contract. </p> <p> </p> <p>I'm just very dissapointed, after standing up for Telkom when others complained. Now I realise all those people probably had reasonable complaints and I was the one living an illusion - shame on you Telkom.</p> <p> </p> <p> </p>
Good day halfpad
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day halfpad
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
