**********ly Changing My Acc structure

<p> </p> <p> </p> <p>In October 2014 I took out a mobile contract with Telkom. I signed up for R 219.00 limit which included data and calls only. I was shocked when I saw on my telkom mobile bill a usage of R 207.00 charged. When I contacted the call centre they informed me that they had sent an sms to my number asking if I want to increase the spend limit to R500.00. I never received such an sms. They claim that I was to reply No if I didn’t want it and If I didn’t reply to the sms it is assumed that I agree to the new spend limit.</p> <p>How is that even Legal? You can not sign someone up to something if they don’t reply. What has happened since is that calls have been made on my phone under the belief that I still have available airtime within my R219.00 limit? Now I’m sitting with a huge bill that I had no idea I was making. If they didn’t **********ly up my spend limit I would not be sitting with this problem. They can’t even tell me when his supposed sms was sent!</p>